Microsoft Azure Managed Services
Entrust Your Azure-based Infrastructure to Professionals
Relying on a decade-long experience with Azure configuration, monitoring and support, optimization and evolution ScienceSoft will form a set of services to provide fitting management of the customers’ infrastructures.
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Azure managed services cover configuration, monitoring, support, and evolution of Azure-based infrastructures. As a Microsoft Partner, ScienceSoft offers transparent managed services to keep your Azure infrastructure stable, with reasonable bills and quickly delivered changes.
Why ScienceSoft for Microsoft Azure Managed Services?
- A member of the Microsoft Cloud Solution Provider (CSP) program.
- A reliable Microsoft Partner with access to Azure advisory and authorized to provide additional discounts for Azure services.
- Microsoft Certified Solutions Experts (MCSE), Microsoft Certified Professionals (MCPS) on board.
- 35-year experience in the IT industry.
- 16 years in IT service management (ITSM) practices based on ITIL principles.
- 11 years in DevOps practices.
- Included in the 2022 IAOP Global Outsourcing 100 list as one of the world’s best outsourcing service providers and advisors.
- ISO 9001 and ISO 27001 certificates to assure the quality of provided services and the security of the customers' data.
What Our Customers Say
Due to our business growth, we decided to outsource the continuous development, support and maintenance of our proprietary internal systems. ScienceSoft coordinated knowledge transfer, discovery of our internal systems, then transitioned into supporting those systems and taking on projects to evolve their functionality. We recommend ScienceSoft as a trustworthy partner with skilled technical specialists on board.
ScienceSoft has been providing an excellent level of service maintaining the application’s infrastructure, as well as deploying and configuring new Linux-based virtual machines and cloud services.
During our cooperation, ScienceSoft’s team has built a fault-tolerant and highly available application infrastructure with automatic crash recovery capabilities, which makes our web application stable and high-performing.
We cooperated with ScienceSoft on the evolution of our Azure-based product for accounts payable management. ScienceSoft’s developers used the microservices approach to ensure the system’s scalability, which is critical for us as our user base is growing. They selected and implemented techs that ensured the system’s availability and fault-tolerance in the future.
Who Benefits from Our Managed Azure Services?
Non-IT companies
ScienceSoft helps companies using Azure as IaaS and/or PaaS:
- To integrate Microsoft Azure services with on-premises IT infrastructures or its components, configure all the services and regularly tune them for optimal usage.
- To monitor Azure services and troubleshoot promptly with minimal or no downtime.
- To support and evolve Azure-based infrastructures.
- To continuously optimize storage and compute resource consumption and reduce Azure bills even in case of a computation- or storage-intensive solution, e.g., a big data app or an IoT app.
SaaS application providers
ScienceSoft helps companies using Azure:
- To configure Azure services to ensure the scalability of IT infrastructures, keep users satisfied and Azure bills minimal.
- To monitor the services and troubleshoot promptly with minimal or no downtime.
Azure Components We Cover
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The Scope of Our Managed Azure Services
Azure management services are designed to streamline the monitoring of all utilized services and promptly address any issues that may arise.
Azure administration
ScienceSoft takes care of your administration tasks, such as configuring Azure resources, managing data flows going through Azure, backing up the data stored in your Azure resources.
Azure monitoring 24/7
ScienceSoft uses such monitoring tools as Azure Monitor, Nagios, Zabbix, Prometheus, to ensure availability and reliability of your Azure-based infrastructure components. You also get reports on Azure resources utilization and performance.
Azure troubleshooting
Our team addresses the issues resulting from application and server misconfigurations, server overloads, and investigates event logs to find the root causes of incidents and prevent them from reappearing.
Azure usage optimization
Being a proactive Azure MSP, ScienceSoft looks for the opportunities to make the use of Azure resources more efficient. E.g., we can set up autoscaling procedures to painlessly meet the changing demand in Azure storage or compute resources.
Azure cybersecurity
ScienceSoft comes up with an individual security strategy and best-suited security tools. We configure and manage access to Azure resources, as well as perform security monitoring, regular vulnerability scans and penetration testing across your Azure environment.
Azure compliance
We regularly check the compliance of your Azure environment with standards for secure data storage and processing, including HIPAA, GDPR, ISO 27001, PCI DSS, NIST 800. If needed, we provide our customers with a HIPAA Business Associate Agreement (BAA) and a GDPR Data Processing Agreement (GPA).
ScienceSoft plans your personalized migration and selects best-suited Azure services to establish a cost-efficient and high-performing environment.
Azure help desk
ScienceSoft’s multi-language team is ready to provide L1-L3 support for your Azure-based infrastructure components.
Azure evolution
Being an Azure MSP partner, ScienceSoft can plan, implement, deploy, and configure new components of your Azure-based infrastructure. We can also perform integration, maintenance and functional/technical support of the existing components.
ScienceSoft USA Corporation Is a 3-Year Champion in the Financial Times Rating
Three years in a row (2022–2024), the Financial Times has included ScienceSoft USA Corporation in the list of 500 fastest-growing American companies. This is the result of our dedication to driving project success despite any constraints and disruptions.
How Much Will Azure Management Cost?
We offer the following pricing models:
Fixed monthly fee based on the IT infrastructure specifics
Good for the predictable service scope.
ScienceSoft delivers the services within the agreed monthly budget. We break the scope of work down into separate activities and introduce the changes gradually to avoid large one-time expenses.
Pay-per-use
A monthly fee is a percentage of a monthly bill for the volume of consumed cloud resources.
Under this model, you pay directly to ScienceSoft for our work, required licenses, and cloud resources.
Being a Microsoft partner, ScienceSoft can provide additional discounts for Azure-based infrastructures.
What You Get Entrusting Azure Management Services to Us
Azure cost efficiency
We define optimal services for your IT infrastructure, as well as leverage Azure autoscaling features for storage and compute resources to meet the changing demand for them. We apply ITSM processes and rely on ITIL best practices to decrease Azure administration costs.
Mature and transparent processes
Following the established ISO 9001-certified quality management system, we make sure you derive tangible value, predictable results and transparent Azure management.
Guaranteed data security
Your data stays safe in our hands - we rely on our ISO 27001-certified security management system built upon unfailing security practices and processes, modern cybersecurity technologies and security-savvy employees.
Proactive approach
We think beyond operational routines and always look for opportunities to improve your Azure-based IT infrastructure.
Our Azure DevOps engineers think beyond monitoring resource consumption: they implement autoscaling functionality to automatically increase or decrease the number of instances as needed. For resources operating at peak capacity, we identify and address the root causes of performance bottlenecks without adding additional CPUs or scaling up the storage.
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