Copywriting Team Lead

ScienceSoft, 750-employee IT company, is looking for Copywriting Team Lead who will manage a team of 8-10 copywriters.

Ideal Candidate

Copywriting team lead

If you lead a small team of 2-4 copywriters, this position will be a next level for you.

Content manager, chief editor

If you have experience of managing internal or external copywriters, the position may let you develop further to a full-time manager.

Management experience of at least 2 years is a must.

Those with experience in IT will have certain advantage, however we consider candidates from other industries and provide in-house training on IT.

Responsibilities

Manage copywriting team of 8-10 in-house copywriters and external copywriters with a combined output of 1-2 full-time equivalents:

Manage content on scnsoft.com: (new pages, updates): plan, task copywriters.

Manage knowledge required for creating texts: create and keep actual lists of knowledge sources (internal and external) and guidelines how to work with the sources.
Manage quality:
Check some random texts.
Get feedback from editors and other colleagues.
Understand a reason of bad quality (lack of skills, lack of knowledge, wrong sources, process problems, etc.).
Take systematic measures to improve the quality, including:
Hold group and individual training for copywriters.
Help copywriters establish work practices leading to high-quality texts (e.g., communication with the tech team, research, self-editing, addressing editors’ remarks).
Help with improving particular items of content.
Warn editors about potential quality problems.
Manage copywriters’ performance.
Design, describe and improve processes and guidelines regarding text content together with Chief Editor.
Organize collaboration with other departments, first of all, technical departments, that are a vital source of information and knowledge.
Assess copywriting candidates and onboard new subordinates.
Organize training of new copywriters and help them succeed.

See examples on https://www.scnsoft.com/

Industries: retail, manufacturing, professional services, healthcare, financial services, other.
Target prospects: SaaS and XaaS companies, end customers.

Excellent written English.
Persuasive writing.
Managerial capabilities: personal ability and skills to set tasks, assess and give feedback to subordinates.
Mentoring skills are desirable.