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Mobile Banking App Development Services
In banking IT since 2005, ScienceSoft creates reliable and stylish mobile banking apps that introduce excellent customer experience and help banks achieve up to 10x reduction in servicing costs.
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Mobile Banking App Development: Summary
Mobile banking app development services aim to create reliable and secure applications that enable banking customers to make payments, check account balances, and perform other financial operations via mobile devices.
Well-designed mobile banking applications help financial institutions win the leadership in client service and drive up to 300% ROI via a smooth launch of trending digital banking products and convenient customer self-service options.
With 19 years in banking IT and 350+ successfully delivered mobile projects, ScienceSoft provides full-cycle mobile development services to help banks design and build state-of-the-art mobile banking apps.
How to develop a mobile banking app in 9 steps
- Conduct market research and TA analysis.
- Define functional and non-functional requirements for the app.
- Choose between native and cross-platform approaches.
- Design the app’s features, architecture, UX and UI.
- Plan deliverables, schedule, and budget.
- Develop back end and role-specific interfaces.
- Establish the necessary integrations.
- Run functional, security, and performance testing.
- Configure the infrastructure and set the app live.
Our Mobile Banking Development Service Scope
Mobile banking app consulting
We introduce an optimal design for your unique app and provide expert advice on security and compliance. You also receive a detailed project plan for risk-free app implementation.
Mobile banking app development
We develop your mobile banking app, integrate it with the required systems, and run all necessary QA procedures. You get a sleek, stable, and secure app promptly and at an optimal cost.
Mobile banking app modernization
Already have a mobile banking app that requires upgrading to bring more value? Our experts can revamp the app's tech design and codebase and evolve it with the required features.
Explore ScienceSoft's Finance Mobile App Development Projects
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ScienceSoft as Banking App Developers: In Our Customers' Eyes
We chose ScienceSoft as a technology partner for the mobile banking development project. We were pleased with the outcomes of the project and with the collaboration mode. ScienceSoft brought to the table substantial expertise in mobile application development and a customer-centered approach to the application design. We especially appreciate their professional approach to security issues, which were among our main concerns due to strict regulations.
ScienceSoft powered Tieto with a competent team to develop products for banking services. The team has been delivering results within budget and time. I’m absolutely satisfied with the quality of their services, their development skills and responsibility as well as the way they manage communication with us and our clients.
Since the start of our cooperation in 2016, ScienceSoft has been a reliable tech partner in our mobile banking development projects. We are impressed with their pragmatic project management, quality-first mindset, and transparent communication. ScienceSoft’s solution architects, developers, and QA engineers are true experts in their fields and have shown a deep understanding of the mobile banking specifics, which is critical for our business.
Mobile Banking Applications We Develop
Our mobile banking app development company is here to create an app of any type and complexity to meet your business requirements and the expectations of your target audience.
Below, we composed a list of basic mobile banking features commonly requested by our customers from the banking industry:
Account management
to check account balances and transaction history.
Digital payments
to domestic and foreign counterparties for purchased products and services.
Money transfer
to another person and between the owner’s accounts at different banks, with the option of an instant transfer.
Card management
to control card balances, temporarily lock the cards, set and change PIN, and more.
GPS-navigation
to find the nearest service point or ATM.
Customizable alerts
to receive email and push notifications.
In our projects, we power mobile banking apps with the following value-adding features to drive higher ROI from app implementation:
Value-adding banking products
- QR-code-based payments and cardless ATM withdrawals to improve client convenience.
- Creating and managing multi-currency virtual cards to enable convenient online payments in a client’s preferred currency.
- Crypto banking to enable customers to transact crypto assets via a mobile banking application.
- Buy Now Pay Later support to provide app users with affordable everyday purchases and drive customer loyalty.
- Robo advisors for automated investment management, technical analysis, and trade execution.
Top-notch self-service experience
- A currency converter to access up-to-date exchange rates and automatically recalculate account balances in another currency.
- Personal finance management to control spending, set budget goals, forecast expenses by category, and more.
- Voice navigation to enable app users to perform mobile banking operations on the go.
- Automated billing for business customers to streamline invoicing and payment tracking workflows.
- Mobile RDC to scan checks remotely and transmit the check images to a bank for deposit.
Excellent customer support
- AI-powered chatbots to assist mobile banking users on any arising issues, process natural language queries and provide accurate responses.
- Appointment scheduling to help customers save time during live visits and improve bank operations planning.
- A live chat to enable instant messaging between customers, support specialists, and bank personnel.
- An emergency call option to allow for prompt notification about identity fraud, stolen funds and cards.
Advanced security
- Geography-based KYC/AML verification for new app users to prevent illegitimate access to mobile banking services.
- Biometric authentication (e.g., facial or fingerprint recognition) to minimize the risk of identity fraud.
- AI-based fraud detection to prevent suspicious access attempts and transactions and protect customers’ funds and sensitive data.
- Blockchain-based recordkeeping of transactional data to enable full traceability of user activities and funds movements.
Want to See These Features in Action?
Check out our interactive demo to better understand mobile banking features and choose the ones you'd like to see in your app.
Our experienced mobile banking app developers can also assist you in creating niche funds management and payment solutions to expand the functionality of your core e-banking platform:
Major Opportunities Mobile Banking Unlocks
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The global number of mobile internet users is expected to increase by 17.4% (or 900M+ users) from 2023 to 2028 and exceed 6 billion users worldwide, expanding the potential mobile banking clientele. Recent stats show that nearly 90% of Americans prefer digital banking channels to in-person servicing. Mobile apps are the most popular method of banking, and its popularity only increases. Today, over 60% of individuals (including 98%+ of Gen Z and millennials) use mobile banking as a primary servicing method. |
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As an appetite for mobile banking grows, financial organizations realize that introducing seamless mobile customer experiences is a key to winning the competition and driving tangible gains. ScienceSoft delivers high-performing and user-friendly mobile apps that help banks reap the following benefits:
Up to 10x lower servicing costs
due to cheaper mobile transactions, minimized servicing teams' efforts, and eliminated the need for physical offices.
Selling up to 70% more to existing clients
thanks to new value-centered financial products and services and facilitated cross- and upselling.
Improved customer satisfaction
due to personalized banking experience and convenient access to self-service banking options on the go.
Attracting small businesses
by combining individual and business banking in one application and offering robust finance automation features.
Enhanced service accessibility
achieved via offering lower service prices for depositors from rural areas and distant locations.
Facilitated client outreach
thanks to easy in-app distribution of personalized offerings and information about new products.
ScienceSoft USA Corporation Is a 3-Year Champion in the Financial Times Rating
Three years in a row (2022–2024), the Financial Times has included ScienceSoft USA Corporation in the list of 500 fastest-growing American companies. This is the result of our dedication to driving project success despite any constraints and disruptions.
How to Build a Mobile Banking App: ScienceSoft’s Roadmap
Mobile banking app development is a way for banks to introduce a sleek, user-friendly application that provides convenient and secure access to banking operations, enabling customers to manage their finances from anywhere.
The banking app development process at ScienceSoft usually covers the following steps:
Step 1.
Discovery
We analyze your business needs and audience expectations, research the mobile banking market trends, and compose a detailed list of requirements for the banking app. Our experts define the development project scope, devise tailored sets of KPIs, provide high-level time and cost estimates, and outline potential software risks (security, adoption, compliance, etc.) and pragmatic ways to mitigate them.
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Step 2.
Technical design
We introduce an optimal feature set for your banking app (including cybersecurity features) and suggest the functional scope for an MVP. Our mobile experts architect your app for high scalability and 99.9% availability and compose a cost-effective development tech stack. We use the final technical design to create a detailed plan of project tasks and resources.
Mobile app design involves choosing between native (iOS, Android) and cross-platform development approaches. In our projects, we analyze the economic feasibility of both options and suggest the optimal choice based on our client’s priorities in speed, budget, and development scope.
Step 3.
UX and UI design
Our UX/UI designers create a convenient UX and an appealing visual style for your banking app to streamline user adoption and drive high customer satisfaction. We tailor the app’s appearance to the brand book of our client and leave room for end-user customization of the app’s look, including accessibility features.
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Step 4.
Development and QA
Our financial app developers code the back end of your mobile banking application, build APIs to enable the required integrations, and create role-specific user interfaces. We run full-scale functional, performance, and security testing of the app in parallel with coding to quickly identify and fix any potential issues.
Starting with an MVP of a mobile banking app helps launch the app faster, start collecting early user feedback, and introduce targeted improvements in the consequent software iterations. We can deliver an MVP of your app in 3–5 months and gradually upgrade it to a fully-featured solution with major releases every 2–3 weeks.
Step 5.
Integration
We integrate the mobile banking app with your core banking systems and the required third-party services (e.g., authentication, GPS navigation). Our QA experts perform extensive integration testing to ensure uninterrupted and safe data flow between the solutions.
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Step 6.
Release
ScienceSoft’s engineers set the ready-to-use mobile banking application live, transfer knowledge to the app admins, and assist in uploading the solution to the required mobile app stores. Our teams are also ready to take charge of continuous app maintenance to ensure its smooth performance in the long run and quickly make your emerging products and services available to mobile banking users.
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Our Practices to Drive Mobile Banking App Development Success
ScienceSoft’s teams ensure a predictable app development process and guarantee that project goals are met within the expected budget and timeframe. You are welcome to explore the details of our PM and development practices below.
If you are wondering how our approach will benefit your case, want to see relevant mobile banking case studies, or have any other questions, feel free to contact our consultants.
Project planning
Discover the best practices driving our Agile scope management, adequate resource assignment, and accurate development cost estimation. We also describe major project risks and our approach to risk mitigation.
Development flow
Learn the tactical collaboration forms ScienceSoft relies on and understand the KPIs we use to measure cooperation success. We also describe our process for handling change requests.
Get an idea of the quality controls we run at each project stage and understand the standards behind our ISO 9001-certified management system. You can also check the sample quality reports we deliver.
Check the scope of protective measures we apply during app development and discover our ISO 27001-certified security management system.
Understand ScienceSoft’s compliance-centered development process and check the banking industry standards and regulations we help adhere to.
Discover our systemic knowledge management practices and check the samples of documentation we deliver throughout the SDLC.
Learn the coverage and terms of our after-launch application warranty and explore our practices to increase app longevity.
ScienceSoft’s Tech Stack for Mobile Banking Application Development
Our mobile developers usually rely on the following tools and technologies to streamline development and ensure superior app quality:
Mobile Banking App Development Cost
From ScienceSoft’s experience, building a custom mobile banking application of average complexity costs around $150,000–$180,000+, depending on the scope and complexity of app features, requirements for UX/UI design, security mechanisms, and integrations.
Learn the Cost of Your Financial Solution
Please answer a few quick questions about the mobile banking solution you’re looking to build. This will help our experts better understand your needs and calculate a tailored quote much faster.
Our team is on it!
ScienceSoft's experts will study your case and get back to you with the details within 24 hours.
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