About ScienceSoft –
Your Partner for Project Success
Founded in 1989, ScienceSoft is a US-based provider of IT consulting and software development services. Clients respect us for unfailing budget and time control, cooperation transparency, and consistently high service quality.
ScienceSoft in Numbers
35 years in IT
750 IT professionals
4K success stories
60+ project managers
Our Geography
Headquartered in the US and operating internationally, our team drives digital transformation for businesses globally. We ensure on-site presence to deliver services to our major target markets in:
North America
Office locations: USA
Number of customers: ~510
Europe and the UK
Office locations: Finland, Latvia, Lithuania, Poland
Number of customers: ~360
The Gulf
Office locations: KSA, UAE
Number of customers: ~50
ScienceSoft’s Highlights
Whom We Serve
Services to improve business performance, optimize customer service, and tap in digital transformation.
Services to help bring new products to the market and win customers fast.
Our Customers
We collaborate with companies from 70+ countries and have 62% of our revenue generated from contracts lasting for more than 2 years. Some of our prominent clients include:
What Our Customers Say
an insurtech claims solution firm
The value we derived from partnering with ScienceSoft is definitely worth the investment.
Jen Dalton
Chief Information Security Officer
a biotech company creating In Vitro diagnostics solutions
In addition to the solid technical expertise shown by ScienceSoft, its developers demonstrated a profound understanding of laboratory software specifics and integrations.
Maria Zannes
President & CEO
a communication software and service provider
We have been working with ScienceSoft for 6 years on multiple projects. Every aspect of development is always handled with consideration and care.
Markku Ursin
CEO
a provider of a hybrid physical therapy platform
Thanks to ScienceSoft’s practical healthcare IT expertise, we created a musculoskeletal therapy platform that can be fully customized and reflect the needs of each program member.
Patrick Pakan
Founder and CEO
a financial services firm
ScienceSoft has proven to be an exceptional partner for white-label help desk services.
Joe Summers
Cyber Manager
a restaurant supplier for non-food categories
ScienceSoft has been vital to our company’s growth in ecommerce over the last 3 years. We rely on the team for a variety of Magento support tasks, and they always deal with our problems fast.
Jarod Joyce
Creative Director
a market leader in energy efficient indoor air technology solutions
ScienceSoft has proven to be a great partner and a much-needed addition to our IT support team.
Piotr Berner
Director of Global IT Operations
KSA’s leading logistics and supply chain solutions provider
The B2B customer portal fully meets our business needs of enhanced pricing invoicing and contracting and overall client communication.
Shorouq Basnawi
Commercial Applications Sr. Analyst
a global leader in virtual advertising solutions for live televised sport
ScienceSoft’s C++ developers have been assisting Supponor in the ongoing development of the software for the past 11 years. […] We know we can rely on ScienceSoft’s experts.
Vesa Suontama
CTO
What We Do to Guarantee Project Success
At ScienceSoft, we see our mission in driving project success no matter what. These are not just ambitious words — we use a set of practices and techniques to keep projects on track and deliver on our commitments despite any possible obstacles.
Engaged requirements engineering
We don’t expect all our clients to come with a detailed project specification. If they have high-level requirements only, we dive into the situation, ask the right questions, and elicit non-obvious needs and goals.
Dynamic, yet controllable, project scoping
We work out granular project requirements at the start and stay responsive to stakeholders’ feedback throughout the work. The result is the software that meets a client’s current goals, even if they changed over time.
Accurate and realistic cost estimation
Thanks to our thorough work at the discovery stage, we see a complete project scope and can estimate the project cost accurately. We factor in possible risks and do our best to find cost optimization opportunities when possible.
Competence-based selection of a project team
We assess the level of expertise needed for the project and select team members with the required skill set. Thus, our clients get optimal resources cost and guaranteed high team performance.
Comprehensive risk management
We consider operational, business, technology, and external risk factors and plan mitigation strategies to react quickly and confidently to possible disruptions.
Agile delivery
We effectively manage changing requirements by splitting a software development process into sprints. For each sprint, we prioritize features from the backlog and undergo a full cycle of feature ideation, development, testing, and deployment.
Prevention of scope creep
We are flexible to change any functional and non-functional requirements in the course of the project. To keep the process under control, we assess the feasibility and desirability of each change request.
Coordinated teamwork
We choose convenient communication forms and frequency and build tailored communication flows to ensure seamless cooperation of all project stakeholders on our and client’s side.
Centralized knowledge management
We document all important decisions and processes to avoid project data silos and knowledge loss. You can check samples of project documentation we commonly create.
Routine reporting
We regularly report on agreed KPIs and provide forecasts for the project progress to keep clients in the loop.
Building Trust with Transparency
Outsourcing to another company, however reputable it is, always comes with a risk. The best we can do as a vendor to lower that risk is to be completely transparent about who we are, what we do, and where we have succeeded. At ScienceSoft, we bet on facts rather than promises — that’s our first step to building trust.
Industries ScienceSoft Serves
During our practice, we acquired expertise and a deep understanding of business models and processes across 30+ industries, including:
Solutions We Cover
With over 35 years in Information Technology, we have built up expertise in dozens of domains, including:
Our Capabilities and Technological Expertise
We continue to grow - ScienceSoft is a 3-Year Champion in The Americas’ Fastest-Growing Companies Rating by the Financial Times. Additionally, we have a partner network of five companies with a total of 750+ employees, which, combined with our strong technological expertise, enables us to cover all development and infrastructure needs of midsized and large organizations.
Our technology partnerships
Throughout our history, we have developed a number of partnerships with technology leaders, who highly attested our technical competencies and the ability to understand our customers’ needs and translate them into quality services:
We eagerly put in use IT innovations
Our Pricing Policy
Depending on a project and the nature of the delivered service, we resort to one of the following pricing models:
|
Fixed price Recommended for middle-size projects, where the scope of the project is clearly defined |
Time and Material Recommended for middle-size and large projects, and for consulting, which are dynamic and need fluidity |
Consumption-based pricing Used for managed services and help desk (e.g. # of tickets solved, cloud resources consumed) |
Monthly subscription fee Used for support services |
“It's hardly possible to reduce costs by means of low rates in modern, dynamic IT. Low rates tend to result in excessive hours spent. We, at ScienceSoft, don't practice reducing IT service costs by hiring low-paid employees. Instead, we raise productivity, i.e., deliver more in less time. It results in a lower cost of output (new application functionality, stable infrastructure, user issues resolved).”
To increase productivity and provide for the project cost reduction for our customers, we invest a part of our revenue in:
- Quality management and process optimization.
- Adoption of new technologies.
- Employee training and further education.
In addition, to implement software solutions faster and optimize the solutions’ Total Cost of Ownership, we resort to using the following technologies and methodologies:
- Cloud-native architecture.
- DevOps and the implementation of CI/CD pipelines.
- Test automation.
- Application Performance Management.